
“Words,” Ursula K. Le Guin wrote in her abiding meditation on the magic of real human communication, “transform both speaker and hearer; they feed energy back and forth and amplify it. They feed understanding or emotion back and forth and amplify it.” But what happens in a cultural ecosystem where the hearer has gone extinct and the speaker gone rampant? Where do transformation and understanding go?
What made, for instance, James Baldwin and Margaret Mead’s superb 1970 dialogue about race and identity so powerful and so enduringly insightful is precisely the fact that it was a dialogue — not the ping-pong of opinions and co-reactivity that passes for dialogue today, but a commitment to mutual contemplation of viewpoints and considered response. That commitment is the reason why they were able to address questions we continue to confront with tenfold more depth and nuance than we are capable of today. And the dearth of this commitment in our present culture is the reason why we continue to find ourselves sundered by confrontation and paralyzed by the divisiveness of “us vs. them” narratives. “To bother to engage with problematic culture, and problematic people within that culture, is an act of love,” wrote the poet Elizabeth Alexander in contemplating power and possibility. Krista Tippett calls such engagement generous listening. And yet so much of our communication today is defined by a rather ungenerous unwillingness to listen coupled with a compulsion to speak.
The most perennially insightful and helpful remedy for this warping of communication I’ve ever encountered comes from the legendary physicist David Bohm (December 20, 1917–October 27, 1992) in On Dialogue (public library) — a slim, potent collection of Bohm’s essays and lectures from the 1970s and 1980s, exploring the alchemy of human communication, what is keeping us from listening to one another, and how we can transcend those barriers to mutual understanding.

Decades before the social web as we know it and long before Rebecca Solnit came to lament how our modern noncommunication is changing our experience of solitude and communion, Bohm cautions:
In spite of this worldwide system of linkages, there is, at this very moment, a general feeling that communication is breaking down everywhere, on an unparalleled scale… What appears [in the media] is generally at best a collection of trivial and almost unrelated fragments, while at worst, it can often be a really harmful source of confusion and misinformation.
He terms this “the problem of communication” and writes:
Different groups … are not actually able to listen to each other. As a result, the very attempt to improve communication leads frequently to yet more confusion, and the consequent sense of frustration inclines people ever further toward aggression and violence, rather than to