
https://www.psychologytoday.com/blog/what-is-he-thinking/201612/the-decline-empathy-and-the-appeal-right-wing-politics
“The worst scenarios are ones occurring in conditions over which children have no control, such as the dangers faced by the babies in the still-face experiments. When we are powerless to prevent our nervous systems and psyches from being overwhelmed, our physical, emotional, and intellectual development is disrupted. We call this trauma.
As a metaphor for adult life in contemporary society, the “still face” paradigm—the helplessness intrinsic to it and the breakdown of empathy that lies at its foundation—aptly describes the experience of many people as they interact with the most important institutions in their lives, including government. And, as with Tronick’s babies and their mothers, when our social milieu is indifferent to our needs and inattentive to our suffering, widespread damage is done to our psyches, causing distress, anger, and hopelessness. Such inattention and neglect lead to anxiety about our status and value, and a breakdown of trust in others.
The pain of the “still face” in American society is present all around us.
People feel it while waiting for hours on the phone for technical support, or dealing with endless menus while on hold with the phone or cable company, or waiting to get through to their own personal physician. They feel it in schools with large class sizes and rote teaching aimed only at helping students pass tests. They feel it when crumbling infrastructure makes commuting to work an endless claustrophobic nightmare. And, too often, they feel it when interacting with government agencies that hold sway over important areas of their lives, such as social services, the IRS, building permit and city planning departments, or a Department of Motor Vehicles. Like Tronick’s babies, citizens who look to corporations and government for help, for a feeling of being recognized and important, are too often on a fool’s errand, seeking recognition and a reciprocity that is largely absent. “